Privacy Policy

Last updated: December 22, 2024

1. Information We Collect

We collect information you provide directly:

  • Account information (email, phone number)
  • Payment information (processed securely by Stripe)
  • Lead data from your connected sources
  • Usage data and preferences

2. How We Use Your Information

  • To provide and maintain the Service
  • To send you lead notifications via SMS and email
  • To process payments and manage subscriptions
  • To improve and personalize your experience
  • To communicate important updates

3. Data Storage and Security

Your data is stored securely using Supabase with Row Level Security (RLS) enabled. All data is encrypted in transit (TLS) and at rest. We use industry-standard security practices.

4. Third-Party Services

We use trusted third-party services:

  • Stripe - Payment processing
  • Twilio - SMS delivery
  • Resend - Email delivery
  • Supabase - Database and authentication
  • Vercel - Hosting and AI services

5. Data Retention

We retain your data for as long as your account is active. Lead data is retained for 2 years. You may request deletion of your data at any time.

6. Your Rights (GDPR/CCPA)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.

10. Contact Us

For privacy-related inquiries, contact us at support@instantleadalert.com